CANCELLATION POLICY

Welcome to ChefService. This Cancellation Policy explains the terms and conditions regarding cancellations and refunds for our services.

1. Booking Cancellations

• Users may cancel a booking before the scheduled service time through our platform.
• Cancellations must be made at least 24 hours prior to the scheduled service to be eligible for a refund.
• For same-day cancellations or no-shows, a partial or no refund may be applicable.

2. Refunds

• Refunds, if applicable, will be processed through the original payment method.
• The refund processing time may vary depending on the payment provider, typically taking 5–7 business days.

3. Modifications to Bookings

• Users can request changes to their bookings (such as date or time) subject to availability.
• Any modification requests must be made at least 24 hours in advance.

4. Exceptions

In cases of unavoidable circumstances such as natural disasters, health emergencies, or other force majeure events, cancellations and refunds will be handled on a case-by-case basis.

5. Contact

For cancellations, modifications, or refund inquiries, please contact our support team via the contact details provided on our platform.

By booking with ChefService, you acknowledge and agree to this Cancellation Policy.